Voice Brandname & SMS Brandname
Call and text out with your business brand name
Increase brand awareness, increase business credibility
Integration available scenarios message template configuration
Fully functional as a standard SIP Trunk digit
Simple and fast deployment
Why need Brandname service?
The growth of technology, the pace of life being pushed faster, comes with a lot of consulting services, sales - which customers feel annoyed with and led to limitative receiving a strange call
Voice and SMS Brandname service was created to solve the above problems with the following advantages:
Increase brand awareness
Calls and messages sent out will display the brand name, thereby increasing the level of awareness in calls and SMS
Increase reach rate
Customers will identify the caller and send messages. As a result, ignoring calls and SMS is limited
Increase brand awareness
The brand name will display in calls and messages sent out, increasing brand awareness in calls and SMS
Cost savings
Optimizing costs and customer service time based on the benefits of brand-name service
Easy operation
With the integration of SMS Brandname into AntCRM, Agents acts becomes faster and easier than ever:
Click and select a message template to send immediately.
Automatically map customer information to content.
Get instant results at AntCRM.
Detailed and complete sending history.
Note: Promotional message templates need to be approved by the carrier before sending.
SMS combined with Automation
With Automation on AntCRM, can automatically send SMS messages to customers based on pre-set conditions:
Send notification messages (transactions, orders, ...).
Send a happy birthday message.
And more.
Note: Promotional message templates need to be approved by the carrier before sending.
SMS campaign
Combine campaigns on AntCRM to send bulk messages to customers and get detailed reports back:
Create a new campaign.
Approve, refuse with specific reasons.
Get detailed reports on AntCRM.
Note: Promotional message templates need to be approved by the carrier before sending.
SMS campaign report
Detailed campaign report:
Number of customers, number of SMS, number of successful or failed delivery.
Detailed reports of customers receiving messages.
Report detailed message list, delivery status with error description if sending failed.
Analysis chart.
Why should businesses use Brandname service combined with AntBuddy Omnichannel?
Easy operation
No change user action needed , such as calling or selecting SMS message templates
Simple connection
Direct connection via IP address, completely Internet-based, no hardware required.
Easy to measure
Measure the rate of calls and messages made through reports on the system
Multi-channel communication
Add an integrated customer communication channel to the AntBuddy Omnichannel system
High-quality customer service
Increase brand visibility and contact ability if combined with nearest routing
