thumbnail image
Beta
  • Solutions 
    • Omnichannel Customer Service
    • Omnichannel Retail Solution
    • Omnichannel Chat
    • Call Center for Chains
    • Loyalty Program
  • Products 
    • AntCRM Omnichannel Software
    • Call Center AntRing
    • Automation AntBot
  • Industry 
    • Case Study
    • Chuỗi Bán Lẻ
    • Chuỗi thực phẩm và giải khát
    • Telesales bất động sản
    • Thương mại điện tử
    • Chuỗi ngành dịch vụ
    • Chuỗi du lịch
    • Chuỗi Y tế và dược phẩm
    • Chuỗi giáo dục
    • Retail Banking
    • Phân phối và đại lý
  • Integration 
    • APIs Integration
    • Integrated Partner
    • AntBuddy SDKs
    • Integration Magento eCommerce
    • Integration KiotViet
    • Integrated POS
    • Integrated Salesforce
    • Integrated Chatbot
    • Integrated Zalo ZNS
    • Voice Brandname & SMS Brandname
  • Resources 
    • Blog
    • Hướng dẫn sử dụng
    • Tải ứng dụng
    • NPS - Khảo sát hài lòng
    • Quản lý dữ liệu khách hàng
    • Tương tác đa kênh
    • Marketing Hub
    • Chính sách đại lý
  • Login
  • …  
    • Solutions 
      • Omnichannel Customer Service
      • Omnichannel Retail Solution
      • Omnichannel Chat
      • Call Center for Chains
      • Loyalty Program
    • Products 
      • AntCRM Omnichannel Software
      • Call Center AntRing
      • Automation AntBot
    • Industry 
      • Case Study
      • Chuỗi Bán Lẻ
      • Chuỗi thực phẩm và giải khát
      • Telesales bất động sản
      • Thương mại điện tử
      • Chuỗi ngành dịch vụ
      • Chuỗi du lịch
      • Chuỗi Y tế và dược phẩm
      • Chuỗi giáo dục
      • Retail Banking
      • Phân phối và đại lý
    • Integration 
      • APIs Integration
      • Integrated Partner
      • AntBuddy SDKs
      • Integration Magento eCommerce
      • Integration KiotViet
      • Integrated POS
      • Integrated Salesforce
      • Integrated Chatbot
      • Integrated Zalo ZNS
      • Voice Brandname & SMS Brandname
    • Resources 
      • Blog
      • Hướng dẫn sử dụng
      • Tải ứng dụng
      • NPS - Khảo sát hài lòng
      • Quản lý dữ liệu khách hàng
      • Tương tác đa kênh
      • Marketing Hub
      • Chính sách đại lý
    • Login
  •  
    • EN
    • VN
Try now
Beta
  • Solutions 
    • Omnichannel Customer Service
    • Omnichannel Retail Solution
    • Omnichannel Chat
    • Call Center for Chains
    • Loyalty Program
  • Products 
    • AntCRM Omnichannel Software
    • Call Center AntRing
    • Automation AntBot
  • Industry 
    • Case Study
    • Chuỗi Bán Lẻ
    • Chuỗi thực phẩm và giải khát
    • Telesales bất động sản
    • Thương mại điện tử
    • Chuỗi ngành dịch vụ
    • Chuỗi du lịch
    • Chuỗi Y tế và dược phẩm
    • Chuỗi giáo dục
    • Retail Banking
    • Phân phối và đại lý
  • Integration 
    • APIs Integration
    • Integrated Partner
    • AntBuddy SDKs
    • Integration Magento eCommerce
    • Integration KiotViet
    • Integrated POS
    • Integrated Salesforce
    • Integrated Chatbot
    • Integrated Zalo ZNS
    • Voice Brandname & SMS Brandname
  • Resources 
    • Blog
    • Hướng dẫn sử dụng
    • Tải ứng dụng
    • NPS - Khảo sát hài lòng
    • Quản lý dữ liệu khách hàng
    • Tương tác đa kênh
    • Marketing Hub
    • Chính sách đại lý
  • Login
  • …  
    • Solutions 
      • Omnichannel Customer Service
      • Omnichannel Retail Solution
      • Omnichannel Chat
      • Call Center for Chains
      • Loyalty Program
    • Products 
      • AntCRM Omnichannel Software
      • Call Center AntRing
      • Automation AntBot
    • Industry 
      • Case Study
      • Chuỗi Bán Lẻ
      • Chuỗi thực phẩm và giải khát
      • Telesales bất động sản
      • Thương mại điện tử
      • Chuỗi ngành dịch vụ
      • Chuỗi du lịch
      • Chuỗi Y tế và dược phẩm
      • Chuỗi giáo dục
      • Retail Banking
      • Phân phối và đại lý
    • Integration 
      • APIs Integration
      • Integrated Partner
      • AntBuddy SDKs
      • Integration Magento eCommerce
      • Integration KiotViet
      • Integrated POS
      • Integrated Salesforce
      • Integrated Chatbot
      • Integrated Zalo ZNS
      • Voice Brandname & SMS Brandname
    • Resources 
      • Blog
      • Hướng dẫn sử dụng
      • Tải ứng dụng
      • NPS - Khảo sát hài lòng
      • Quản lý dữ liệu khách hàng
      • Tương tác đa kênh
      • Marketing Hub
      • Chính sách đại lý
    • Login
  •  
    • EN
    • VN
Try now
  • Voice Brandname & SMS Brandname

    • Call and text out with your business brand name
    • Increase brand awareness, increase business credibility
    • Integration available scenarios message template configuration
    • Fully functional as a standard SIP Trunk digit 
    • Simple and fast deployment
    Learn More
  • Why need Brandname service?

    The growth of technology, the pace of life being pushed faster, comes with a lot of consulting services, sales - which customers feel annoyed with and led to limitative receiving a strange call

    Voice and SMS Brandname service was created to solve the above problems with the following advantages:

    Increase brand awareness

    Calls and messages sent out will display the brand name, thereby increasing the level of awareness in calls and SMS

    Increase reach rate

    Customers will identify the caller and send messages. As a result, ignoring calls and SMS is limited

    Increase brand awareness

    The brand name will display in calls and messages sent out, increasing brand awareness in calls and SMS

    Cost savings

    Optimizing costs and customer service time based on the benefits of brand-name service

  • Difference between Brandname and Standard service

    Service Brandname

    • The message with the sender is the brand name (Eg: ANTBUDDY).
    • Don't permit response (only receiving messages).
      The recipient's brand name is displayed (Eg: "ANTBUDDY").
    • Support Viettel and Mobifone carriers.
    • Spend less money on beautiful numbers while still ensuring identification.

    Standard service

    • A sender is a regular number (+84xxxxxxxxx) or a short number (60xx).

    • Allows for two-way communication

    • Outbound calls display standard numbers.(028xxxxxxxxx, 09xxxxxxxxx).

    • Almost all carriers are supported.

    • Invest a lot of initial costs to own a beautiful number for your business.

  • Easy operation

    With the integration of SMS Brandname into AntCRM, Agents acts becomes faster and easier than ever:
    • Click and select a message template to send immediately.
    • Automatically map customer information to content.
    • Get instant results at AntCRM.
    • Detailed and complete sending history.
    Note: Promotional message templates need to be approved by the carrier before sending.
  • SMS combined with Automation

    With Automation on AntCRM, can automatically send SMS messages to customers based on pre-set conditions:
    • Send notification messages (transactions, orders, ...).
    • Send a happy birthday message.
    • And more.
    Note: Promotional message templates need to be approved by the carrier before sending.
  • SMS campaign

    Combine campaigns on AntCRM to send bulk messages to customers and get detailed reports back:
    • Create a new campaign.
    • Approve, refuse with specific reasons.
    • Get detailed reports on AntCRM.
    Note: Promotional message templates need to be approved by the carrier before sending.
  • SMS campaign report

    Detailed campaign report:
    • Number of customers, number of SMS, number of successful or failed delivery.
    • Detailed reports of customers receiving messages.
    • Report detailed message list, delivery status with error description if sending failed.
    • Analysis chart.
  • Forms of SMS Brandname

    SMS Customer Services

    • SMS OTP (one time authentication code)
    • Happy birthday message
    • Message to update membership level, accumulated points
    • Order confirmation message, delivery status update
    • Service quality survey message
    • Messages informing balance changes, account updates
      ...

    SMS Promotions

    • Brand communication
    • Introducing new products, promotions
    • Invite to use the product, install the application
    • Product discount code for sales purposes
    • Promote events and programs
    • Promote places to eat, play and entertain
      ...
  • Why should businesses use Brandname service combined with AntBuddy Omnichannel?

    Easy operation

     

    No change user action needed , such as calling or selecting SMS message templates

    Simple connection

     

    Direct connection via IP address, completely Internet-based, no hardware required.

    Easy to measure

     

    Measure the rate of calls and messages made through reports on the system

    Multi-channel communication

    Add an integrated customer communication channel to the AntBuddy Omnichannel system

    High-quality customer service

    Increase brand visibility and contact ability if combined with nearest routing

  • Connecting touch points - Increase in up Sale​

    Contact Us

    Contact Us
    📍 R. 108, 5-7 Hoang Viet St, W. 4, D. Tân Bình, HCM.
    📍 Floor 2, 1 Nguyễn Cao Luyện, W. An Hải Bắc, D. Sơn Trà, Đà Nẵng.
    07:00 - 21:30 from Monday - Sunday
    089.811.2388 (ext - 1)
    089.811.2388 (ext - 1)
    info@antbuddy.com
  • Trải nghiệm 8 ngày Miễn Phí

    Trải nghiệm miễn phí ngay!

    Yêu cầu tư vấn giải pháp

    Yêu cầu tư vấn!
    📍 P. 108, 5-7 Hoàng Việt, P. 4, Q. Tân Bình, HCM.
    📍 Tầng 2, 1 Nguyễn Cao Luyện, Q. Sơn Trà, Đà Nẵng.
    07:00 - 21:30 từ Thứ Hai - Chủ Nhật
    089.811.2388 (nhánh 1)
    089.811.2388 (nhánh 1)
    info@antbuddy.com

Công ty cổ phần AntBuddy

📍89/26, Street 59, W.14, D. Gò Vấp, HCM

☎️ 089.811.2388

📩 tech@antbuddy.com

 

Agency Policy

Support Policy

Privacy Policy

Tems of Service

Payment Policy

Service Deployment Support

 

Blog

About Us

Download App

Intergrated Partner

User Guide

© 2022 AntBuddy.com - Connecting touchpoints, Increasing upsale

    Call Us
    Find Us
All Posts
×
Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More