thumbnail image
Beta
  • Solutions 
    • Omnichannel Customer Service
    • Omnichannel Retail Solution
    • Omnichannel Chat
    • Call Center for Chains
    • Loyalty Program
  • Products 
    • AntCRM Omnichannel Software
    • Call Center AntRing
    • Automation AntBot
  • Industry 
    • Chuỗi Bán Lẻ
    • Chuỗi thực phẩm và giải khát
    • Telesales bất động sản
    • Thương mại điện tử
    • Chuỗi ngành dịch vụ
    • Chuỗi du lịch
    • Chuỗi Y tế và dược phẩm
    • Chuỗi giáo dục
    • Retail Banking
    • Phân phối và đại lý
    • Case Study
  • Integration 
    • APIs Integration
    • Integrated Partner
    • AntBuddy SDKs
    • Integration Magento eCommerce
    • Integration KiotViet
    • Integrated POS
    • Integrated Salesforce
    • Integrated Chatbot
    • Integrated Zalo ZNS
    • Voice Brandname & SMS Brandname
  • Resources 
    • Blog
    • Hướng dẫn sử dụng
    • Tải ứng dụng
    • NPS - Khảo sát hài lòng
    • Quản lý dữ liệu khách hàng
    • Tương tác đa kênh
    • Marketing Hub
    • Chính sách đại lý
  • Login
  • …  
    • Solutions 
      • Omnichannel Customer Service
      • Omnichannel Retail Solution
      • Omnichannel Chat
      • Call Center for Chains
      • Loyalty Program
    • Products 
      • AntCRM Omnichannel Software
      • Call Center AntRing
      • Automation AntBot
    • Industry 
      • Chuỗi Bán Lẻ
      • Chuỗi thực phẩm và giải khát
      • Telesales bất động sản
      • Thương mại điện tử
      • Chuỗi ngành dịch vụ
      • Chuỗi du lịch
      • Chuỗi Y tế và dược phẩm
      • Chuỗi giáo dục
      • Retail Banking
      • Phân phối và đại lý
      • Case Study
    • Integration 
      • APIs Integration
      • Integrated Partner
      • AntBuddy SDKs
      • Integration Magento eCommerce
      • Integration KiotViet
      • Integrated POS
      • Integrated Salesforce
      • Integrated Chatbot
      • Integrated Zalo ZNS
      • Voice Brandname & SMS Brandname
    • Resources 
      • Blog
      • Hướng dẫn sử dụng
      • Tải ứng dụng
      • NPS - Khảo sát hài lòng
      • Quản lý dữ liệu khách hàng
      • Tương tác đa kênh
      • Marketing Hub
      • Chính sách đại lý
    • Login
  •  
    • EN
    • VN
Try now
Beta
  • Solutions 
    • Omnichannel Customer Service
    • Omnichannel Retail Solution
    • Omnichannel Chat
    • Call Center for Chains
    • Loyalty Program
  • Products 
    • AntCRM Omnichannel Software
    • Call Center AntRing
    • Automation AntBot
  • Industry 
    • Chuỗi Bán Lẻ
    • Chuỗi thực phẩm và giải khát
    • Telesales bất động sản
    • Thương mại điện tử
    • Chuỗi ngành dịch vụ
    • Chuỗi du lịch
    • Chuỗi Y tế và dược phẩm
    • Chuỗi giáo dục
    • Retail Banking
    • Phân phối và đại lý
    • Case Study
  • Integration 
    • APIs Integration
    • Integrated Partner
    • AntBuddy SDKs
    • Integration Magento eCommerce
    • Integration KiotViet
    • Integrated POS
    • Integrated Salesforce
    • Integrated Chatbot
    • Integrated Zalo ZNS
    • Voice Brandname & SMS Brandname
  • Resources 
    • Blog
    • Hướng dẫn sử dụng
    • Tải ứng dụng
    • NPS - Khảo sát hài lòng
    • Quản lý dữ liệu khách hàng
    • Tương tác đa kênh
    • Marketing Hub
    • Chính sách đại lý
  • Login
  • …  
    • Solutions 
      • Omnichannel Customer Service
      • Omnichannel Retail Solution
      • Omnichannel Chat
      • Call Center for Chains
      • Loyalty Program
    • Products 
      • AntCRM Omnichannel Software
      • Call Center AntRing
      • Automation AntBot
    • Industry 
      • Chuỗi Bán Lẻ
      • Chuỗi thực phẩm và giải khát
      • Telesales bất động sản
      • Thương mại điện tử
      • Chuỗi ngành dịch vụ
      • Chuỗi du lịch
      • Chuỗi Y tế và dược phẩm
      • Chuỗi giáo dục
      • Retail Banking
      • Phân phối và đại lý
      • Case Study
    • Integration 
      • APIs Integration
      • Integrated Partner
      • AntBuddy SDKs
      • Integration Magento eCommerce
      • Integration KiotViet
      • Integrated POS
      • Integrated Salesforce
      • Integrated Chatbot
      • Integrated Zalo ZNS
      • Voice Brandname & SMS Brandname
    • Resources 
      • Blog
      • Hướng dẫn sử dụng
      • Tải ứng dụng
      • NPS - Khảo sát hài lòng
      • Quản lý dữ liệu khách hàng
      • Tương tác đa kênh
      • Marketing Hub
      • Chính sách đại lý
    • Login
  •  
    • EN
    • VN
Try now
  • AntBuddy Loyalty Solution

    • Always understand customers

    • Retain customers at every touchpoints

    • Build & manage loyalty programs easily

    • Increase revenue with minimal costs by marketing to the right people at the right time.

    Learn More
  • Highlighted features

    Multi-channel support

    mmmmmmm

    Direct integration into AntCRM helps to record all customer transactions and requests from any communication channel to ensure no touchpoints are missed


    Customers can easily accumulate points, redeem gifts, query via channels:

    • Calls to Call Center
    • Query via SMS
    • Chat with employees via Social Media such as: Facebook, Zalo, etc
    • Query from Website, Mobile Apps, …
    Learn More

    Earn points to redeem gifts and rank members

    Replace the traditional way of accumulating points, no need to download the app or use a membership card, but you can still accumulate points with just a phone number:

    • Multi-channel earning mechanism: Call Center, Website, Mobile Apps, Omni-chat,...
    • Accumulate points dynamically by product, by campaign, by cycle, by tier.
    • Set member rank, accumulated points to reach rank, raise, decrease, re-rank, reset points automatically.
    • Automatically SMS to customers when close to the deadline for rating and notifying the customer's membership level.
    • Quick support for Agent about current tier as well as member's accumulated information and redemption history.
    Learn More

    Automation - Save time, increase productivity

    With Automation, businesses are free to "be creative" to have appropriate automation rules such as:

    • Happy birthday.
    • Schedule automation to send CTKM to customers.
    • Send notification of scores, ratings, missing points.
    • Automatically take care of customers based on different products, brands and cycles.
    • And more.
    Learn More
  • Accumulate points to redeem gifts through scratch code / QR Code

    • Support customers to accumulate points by scanning QR code

    • QR codes in the form of scratch cards or printed directly on products of businesses or from promotional gifts for customers.

    • Simultaneously combine anti-counterfeiting stamp + traceability.

    • In the future, support to accumulate points from: Zalo OA, Zalo Mini App, Ecommerce Mobile App, etc

  • Best products at the best prices.

    Contact us
  • Basic Cloud Service Price List

    * Use the Omnichannel Customer Service Solution to activate Loyalty (see component details by clicking on the respective component's title)
    ** The following fee does not include consulting, service initialization and training fees, if any
    *** Fees apply when paying for a 12-month cycle

    Omnichannel Customer Service

    Apply for Omnichannel Care department

    300,000 VND

    / Account / Month

    Contact us

    ● Tickets included

    ● Includes Call Center *

    ● Click to Call from AntCRM

    ● Popup customer information & interaction history

    ● Omni - FB FanPage

    ● Omni - FB Messenger

    ● Omni - Live chat

    ● Omni chat - Zalo OA

    ● Omni - Email

    ● Automation - automation

     

    * Basic package supports integration of 01 page per channel (Facebook Fanpage, Zalo Official Account, Live chat) and 02 Automation processes.

     

    *Cost for Call Center see here.

    Đề nghị

    Loyalty Program

     

    Apply for Big brand

     

     

    670,000 VND

    / Account / Month

    Contact us

    ● Including Omni-channel customer service

    ● Loyalty Program

    ● Accumulate points by product

    ● Send/receive two-way SMS

    ● Happy Birthday

    ● Manage rank, promotion, and downgrade of members

    ● Redeem gifts

     

    * Lucky draw

    * Website and Apps integration

    * Need to use Omnichannel Customer Service

    Other integration

     

     
     

    Price / Conatct Us

     
    Contact us

    ● SMS brandname

    ● Automation

    ●Increase the number of pages

    ● Fanpage, Zalo OA, Webchat

    ● Integrated ZNS

    ● Call quality control QM module

    ● Data transfer via APIs (SMS, Apps, Web, Call,...)

    ● Knowledge Base system

    ● AntBuddy Mobile App

  • 80% revenue of the business​ 

    from 20% of loyal customers

    Hold customer now!
  • Connecting touch points - Increase in up Sale​

    Contact Us

    Contact Us
    📍 R. 108, 5-7 Hoang Viet St, W. 4, D. Tân Bình, HCM.
    📍 Floor 2, 1 Nguyễn Cao Luyện, W. An Hải Bắc, D. Sơn Trà, Đà Nẵng.
    07:00 - 21:30 from Monday - Sunday
    089.811.2388 (ext - 1)
    089.811.2388 (ext - 1)
    info@antbuddy.com

Công ty cổ phần AntBuddy

📍89/26, Street 59, W.14, D. Gò Vấp, HCM

☎️ 089.811.2388

📩 tech@antbuddy.com

 

Agency Policy

Support Policy

Privacy Policy

Tems of Service

Payment Policy

Service Deployment Support

 

Blog

About Us

Download App

Intergrated Partner

User Guide

© 2022 AntBuddy.com - Connecting touchpoints, Increasing upsale

    Call Us
    Find Us
All Posts
×
Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More