AntCRM - Omnichannel Customer Service Program for Chains & Retails
What AntBuddy can give to your business
Provide the best price for your business in Vietnam
Build customer relationships that carry your business forward
Optimize customer experience - Maximize sales channel revenue
with 4 main Module
Module: Omnichannel Customer Service
Standardize, maximize productivity for Omni-channel customer service department to create a consistent and transparent experience for both customers and agents
Module: Omnichannel Retail
Synchronize Offline & Online sale channels, optimize omnichannel sales and enhance customer’s experiences
Module: Omnichannel Interaction
Centralize and synchronize all channels of business interaction with customers on one platform
Module: Loyalty customer
Retain customers, improve experience and bring stable revenue with Loyalty module
Highlighted Features
Customer data management
Marketing Hub
NPS - Net promoter score
Automation Process
Automatically create tasks, update informations, set rules for the Customer Service proces
Automate customer’s information security
Automate Leads segmentation, recall, alert and transfer Leads
Automate send Happy Birthday message, create Ticket and Tasks
Integrated chatbot, voicebot
Full multi-dimensional report
Telesale, SMS, Social, Email Campaign
Create Telesale campaign with sample form, self-assign Lead daily, callback reminder, call history
Create SMS campaign, data personalization, preview and run SMS campaign
Integration with Email campaign system such as Mailchimp
Chatbot, voicebot campaign
Post-campaign full multi-dimensional report
Maximum sales revenue
Full multi-dimensional report
Mobile App - Omnichannel CRM
Take care of customers anywhere - Sell anytime
with AntBuddy Omnichannel Center mobile application
Unlimited integrations
AntBuddy APIs support integration across Webhooks, Websocket and RESTful APIs protocols.
AntBuddy has built-in support for connecting POS applications, ERP, E-Commerce platform, CRM, other Call Center, CDP etc.
AntBuddy JSC
📍89/26, Street 59, W.14, D. Gò Vấp, HCM
☎️ +84898112388
📩 info@antbuddy.com
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