Integrated Omnichannel Customer Service Solution for
Chains & Retail
Connecting touchpoints - Increasing upsale
Highlighted Services
Omnichannel Customer Service
- Synchronize multi-channel interaction & customer data on 1 management platform.
- Automate the Customer Service process.
- Ticket automatically collects requests and complaints from customers.
Sell more Online Multi-channel
- Increase sale for Omnichannel.
- Integration POS, ERP, Website, Mobile Commerce application, Market Place.
- Place an order directly from AntCRM.
- Synchronize 2-way order information.
Call Center for Chains
- Navigate calls based on customers data.
- Cloud-based operation reduces infrastructure costs.
- Cross-platform compatible.
- HD audio, call recording.
Standardise in Customer Service
in 4 steps
Highlighted Customers
Highlighted Case Studies
CRM application in Digitizing operation of Supermarket C chain
Covid-19 with the change in consumer behavior forced Supermarket Chain C to strongly "transform" its offline business model to Online.
EP Pharmaceutical Chain builds customer data system and expands distribution channels
Not only build strong development in E-commerce but also build loyalty customer program.
Digital transformation of Domino's Pizza chain
The solution to the problem "How does Domino's Pizza ensure fast delivery in 30 minutes and maintain uniform at more than 30 express delivery branches nationwide".
